Shipping policy

At Mattress Medium, we aim to provide a smooth and reliable delivery experience for every customer.
Order Processing
Orders are typically processed within 1–2 business days after confirmation. You will be notified once your order is ready for pickup or shipment.
Shipping & Delivery
We offer delivery across the United States. Delivery times may vary based on location, product availability, and carrier schedules. Estimated timelines will be shared at the time of order confirmation.
Shipping Costs
Free delivery on orders of $500 and above (within the United States)
A flat shipping fee of $49 applies to orders below $500
Final shipping details will always be confirmed before completing your purchase.
Local Pickup
Local pickup is available for your convenience. Once your order is ready, we will contact you with pickup details and timing.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control. We appreciate your understanding.
Contact
If you have any questions about shipping or your order, feel free to message us anytime. We’re here to help.